Question 1

Do my guests need to download an app?

Accepted Answer

No. guideMe works in any web browser — your guests simply open the link you share. No download, no account, no friction.

Question 2

How long does it take to set up my first guide?

Accepted Answer

Most hosts have their first guide ready in under 5 minutes. Our AI editor can draft entire sections from a few keywords, and you can refine everything afterwards.

Question 3

Which languages are supported?

Accepted Answer

Your guide is automatically translated into 10+ languages including English, French, Spanish, German, Italian, Portuguese, Dutch, Polish, Mandarin, Japanese and Arabic — guests see it in their own language automatically.

Question 4

Is there a free plan?

Accepted Answer

Yes. Your first guide is free forever, with no credit card required. You only pay when you add a second property — €2.90/month per additional rental.

Question 5

Can I update my guide after sharing it with guests?

Accepted Answer

Yes — updates are instant. Change the Wi-Fi password, add a restaurant tip, fix a typo: every guest who opens the link sees the latest version, no need to resend anything.

Question 6

Does it work for multiple properties?

Accepted Answer

Absolutely. You can manage as many guides as you want from one account, copy content from other listings, set default content and sync them with multiple listings (house rules, checkin/checkout times, wifi passwords, ...)

Question 7

Can I cancel anytime?

Accepted Answer

Yes. No commitment, no cancellation fees. If you cancel, your subscription stays active until the end of the period and won't renew.

guideMe vs SmoothStay

Ready to wow your guests?