GuestView Guide, the digital guidebook and in-home display from Sharp NEC Display Solutions, was discontinued on 31 October 2024. Customers could cancel and get refunds for devices they no longer needed, and the support team offered help with the transition.
If you still use a printed copy or an old export of your GuestView guide, here are 5 current alternatives with their real prices and limits.
Prices and features checked on each vendor's website on October 18, 2026. guideMe is our own product.
What to look for in a replacement
A web link instead of a device: guests open the guide on their own phone, before and during the stay.
Quick setup: rebuilding a guide from scratch takes time, so AI drafting from your listing helps.
Translation for international guests.
A clear price per property, ideally with a free plan to test it on one home.
Hosts with 1 to 20 properties who want AI and a low price
A dedicated AI guidebook, not a PMS. Import your current guide from a PDF or a public link, or let the AI draft one from your listing. It translates it, answers guests 24/7 through a chatbot, and connects to Hostaway to send each booking its own guide link.
Price:
First guide free, then $2.49 per property/month
Free plan:
Yes, first guide free with no time limit
AI:
AI drafts the guide from your listing, AI guest chatbot, AI itineraries
Languages:
7 languages, automatic
First guide free with no time limit, then $2.49 per extra property
Imports your current guide from a PDF or a public link (Touch Stay, Hostfully, Notion…)
AI drafting, guest chatbot and personalised itineraries on every plan
Hostaway connection: one guide link per booking, guests greeted by name
QR codes for the whole guide or for each section
7 languages, fewer than Guidey or Enso Connect
No upsell store or guest messaging inbox
Not a PMS: it connects to Hostaway rather than replacing it
Professional hosts who want an established guidebook with upsells and messaging
One of the best-known digital guidebooks, now sold as a guest communication suite. Plans add an upsell store, SMS and email messaging, PMS integrations and a review pop-up. AI features start on the Growth plan.
Price:
From $8.25 per property/month billed annually ($99/year), $12.50 monthly
Free plan:
No free plan found, 14-day free trial
AI:
AI chatbot and AI guide generator from the Growth plan ($11.58/month annual)
Languages:
Translations included (number not published)
Mature product with many PMS integrations
Upsell store, CRM and two-way SMS and email messaging
Local recommendations with Google Places and a map
No free plan, only a 14-day trial
AI chatbot and AI generator not on the Starter plan
PIN access, offline guide and analytics need the Growth plan
Property managers who also want a PMS and channel manager
First a property management system (PMS): channel management, automated messaging, payments. Its guidebook module is freemium: one guidebook is free, more need the Pro plan. Only compare it with a guidebook if you don't need the PMS.
Price:
1 guidebook free; Pro plan price not published; PMS from $15 per property/month + platform fee
Free plan:
Yes, 1 guidebook
AI:
AI itinerary planner on guidebooks; AI inbox and descriptions in the PMS
Languages:
16+ languages, Pro plan only
One guidebook free
Guidebook marketplace for upsells (1% Stripe fee)
Full PMS available if you grow
Translation only on the Pro plan, whose price isn't published
Guest AI chatbot not listed
PMS adds a platform fee on top of the per-property price
Hosts with guests from many countries and lots of video or PDF content
A digital guidebook focused on rich content: unlimited videos, photos and PDFs, a local map with pre-loaded places, passcode-protected guides and a guest marketing area for direct bookings.
Price:
From $7.42 per property/month billed annually (limited-time offer)
Professional property managers who want a full guest app
An enterprise guest-experience platform: guest app, digital check-in and checkout, guidebooks, ID verification and upsells, with an AI agent on top. Pricing is by quote.
You want to rebuild your guide fast and for free: guideMe, whose AI drafts it from your listing.
You want a mature guidebook with upsells and messaging: Touch Stay.
You also want a PMS: Hostfully.
You loved having lots of videos and documents: Guidey.
You manage a large portfolio and want a full guest app: Enso Connect.
Frequently asked questions
Is GuestView Guide still available?+
No. GuestView Guide was discontinued on 31 October 2024, according to trade press and partner announcements. Its vendor cited alignment with its parent company's broader vision.
What is the best GuestView Guide replacement?+
For most hosts, a web-based guidebook is the simplest replacement. guideMe is free for the first guide and drafts it with AI; Touch Stay and Hostfully are established options; Enso Connect suits large portfolios.
Can I import my GuestView content?+
Not directly, since the service is closed. If you kept a PDF or a published copy of your guide, guideMe can import it, photos included. Otherwise its AI drafts a new guide from your listing.
Do guests need a device or an app with these alternatives?+
No. guideMe, Touch Stay, Hostfully and Guidey guides open in any web browser from a link or a QR code.